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Hunter New England Health support for Residential Aged Care Facilities 

                                 A Covid-19 or Influenza Outbreak is when two or more residents test positive to
                                                COVID-19 or Influenza within a 72 hour period. 


To report a new Covid-19 or Influenza Outbreak in your RACF click here.  You will receive an email with further guidance, and we will be in touch with you as soon as possible.   
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An RSV outbreak is when two or more residents test positive to RSV within a 72-hour period. If you wish to report an RSV outbreak, please click here.

​If your facility does not meet the criteria for an Outbreak - please refer to:  Guidance for Residential Aged Care Facilities on the public health management of Acute Respiratory Infections (including Covid-19 and Influenza)
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​More information can be found in the following links:
Protocol to support joint management of a COVID-19 outbreak in one or more RACF in NSW 
COVID-19: Advice for aged care services
​NSW Health Advice to Residential Aged Care Facilities: www.health.nsw.gov.au/Infectious/covid-19/Pages/racf-latest-advice.aspx
NSW Health: Residential Care Facilities and influenza: Residential care facilities and influenza - Influenza (nsw.gov.au) 
Flu and COVID-19 antiviral treatment advice for Residential Aged Care Facility residents: Flu and COVID-19 antiviral treatment advice for Residential Aged Care Facility (RACF) residents - Fact sheets (nsw.gov.au) 
RSV fact sheet: Respiratory syncytial virus (nsw.gov.au)

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                            Please email hnelhd-phracf@health.nsw.gov.au if you require further assistance.
                   Please note this email inbox is monitored
08.30am to 5pm Monday to Friday. It is not monitored on weekends or public holidays.​
      
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