racfcovidhelp.org
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Hunter New England Health support for Residential Aged Care Facilities 
This site will soon close.
To report an outbreak please use NEW link below. 
Please save this new link for future outbreaks.

                                 A Covid-19 or Influenza Outbreak is when two or more residents test positive to
                                                COVID-19 or Influenza within a 72 hour period. 


To report a new COVID-19, Influenza or RSV Outbreak in your RACF please go to Population Health | HNE Health (nsw.gov.au) and follow the link. 


​If your facility does not meet the criteria for an Outbreak - please refer to:  Guidance for Residential Aged Care Facilities on the public health management of Acute Respiratory Infections (including Covid-19 and Influenza)
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​More information can be found in the following links:
Protocol to support joint management of a COVID-19 outbreak in one or more RACF in NSW 
COVID-19: Advice for aged care services
​NSW Health Advice to Residential Aged Care Facilities: www.health.nsw.gov.au/Infectious/covid-19/Pages/racf-latest-advice.aspx
NSW Health: Residential Care Facilities and influenza: Residential care facilities and influenza - Influenza (nsw.gov.au) 
Flu and COVID-19 antiviral treatment advice for Residential Aged Care Facility residents: Flu and COVID-19 antiviral treatment advice for Residential Aged Care Facility (RACF) residents - Fact sheets (nsw.gov.au) 
RSV fact sheet: Respiratory syncytial virus (nsw.gov.au)

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                            Please email hnelhd-phracf@health.nsw.gov.au if you require further assistance.
                   Please note this email inbox is monitored
08.30am to 5pm Monday to Friday. It is not monitored on weekends or public holidays.​
      
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